Jenolan Caves

Cancellation Policy

Booking Flexibility

If, due to COVID-19, you need to defer or cancel your planned visit, we understand. Our staff are happy to assist, by arranging alternative dates for travel, or offering a 3-year voucher.


Our staff are happy to assist you by booking alternative dates, or providing a 3-year voucher. If you require assistance, please call us on 1300 76 33 11.

If you feel you cannot use a 3-year voucher please email or call and our staff are happy to assist you. Please note we cannot provide partial cancellations of family tickets.


4655 Jenolan Caves Road, Jenolan Caves, Blue Mountains NSW. Ph: 1300 76 33 11 or +61 2 6359 3911

Please Contact Me