Jenolan Caves

Cave Rules

COVID-19

We pride ourselves on your safety, comfort and enjoyment, so we have implemented the following COVID-19 safe practices:

  1. If you feel unwell, please remain at home and get tested.
  2. As a condition of entry, please pre-book all accommodation, dining and cave experiences.
  3. The 4m2 rule applies throughout Jenolan. In line with this, we have limited the number of guests per tour.
  4. Cave tours will be organised by household where possible, and households must remain 1.5 metres apart.
  5. Please bring your own sanitation supplies, and practice good hygiene.
  6. We encourage you to wear a face mask.
  7. We will sanitise all cave handrails before and after each cave tour.
  8. For contact tracing, we will record your details, and retain them for 28 days.
  9. There are hand sanitation stations at the entry and exit of each cave tour and in our accommodation and dining areas.
  10. Please provide names and contact details of all members of your group, at Covid-19 check-in, either at reception or at Chisolm’s restaurant upon arrival.  

Click here for full information about our COVID safety plan.

When you visit Jenolan Caves, we hope you love it as much as we do!  We are the guardians of an irreplaceable natural wonder!  Therefore, while at Jenolan, for your own safety, for the comfort of other visitors and to conserve our unique environment, please follow some simple rules.

 On any cave tour, please:

  • Listen carefully to your tour guide, and obey all instructions.
  • Do not stray from your tour group, even if your have your own light.
  • Do not touch any rock or crystal, as the invisible oil on our skin permanently damages the irreplaceable cave crystal. 
  • Do not smoke, as fumes damage the cave crystal.
  • Do not eat or drink, as food particles attract life forms, such as animals, birds, bacteria and fungi, which are foreign to our caves and harm the fragile environment.  You may take a bottle of water with you.
  • Do not litter.  Please use the rubbish bins in the Grand Arch and near the Guides Office.
  • When you aim your camera flash in the dark, please consider other visitors' eyes.
  • Cameras are welcome.  However, do not bring a camera tripod or a selfie stick into any cave, other than the Grand Arch or the Devil's Coach House cave.

Above ground, to help protect the environment and for your own safety:

  • Do not feed native animals and birds, as they can become sick from food that is not part of their natural diet.
  • As Jenolan Caves is part of a huge nature reserve, birds and animals wander freely, in their natural habitat around the caves.  They are wonderful to watch.  However, we do not 'own' them, and they are NOT TAME. If you approach, touch or feed them, we do not accept responsibility if you are bitten or otherwise injured.
  • Do not bring pets to Jenolan.
  • Put all your litter in rubbish bins, or take it away with you.
  • Do not climb on any rocks in or around the caves or the hotel.
  • When bush walking, stay on marked paths.

To ensure that you enjoy your Jenolan visit:

  • Use the public toilets, before joining your cave tour, as there are no toilets inside any of our caves.
  • Park your vehicle in the designated car parks only.
  • Allow sufficient time to do your selected cave tour plus the complimentary self-guided tour of the Devil's Coach House Cave/Nettle Cave.
  • Check the signboard opposite the Guides Office, for special events and other announcements.

 

 


 

Jenolan Caves Apps
4655 Jenolan Caves Road, Jenolan Caves, Blue Mountains NSW. Ph: 1300 76 33 11 or +61 2 6359 3911
Sydney Bucket List2011 Winner - Australian Tourism Awards

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