Jenolan Caves

Our Hotel, Restaurant and Cafe Have Reopened

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25 May 2020

While our caves will remain closed for a little while longer, we are now welcoming back overnight guests.

We have reopened our hotel, Chisolm’s Restaurant and Caves Café. While our caves will remain closed for a little while longer, we are welcoming back our overnight guests. As of June 30, we do not yet have a cave-reopening date. For the most up to date information, please follow our social media pages and regularly check this site. There is plenty to do above-ground in our World Heritage listed precinct, from the charm of Caves House hotel to the chance to see some of Australia’s most iconic or rare wildlife in their natural habitat.

Health and safety - our priority

Our priority is always the safety of our guests, staff and other visitors. Working with the advice provided by NSW Health and the State and Commonwealth Governments, we will be re-opening in a controlled and responsible way. For now, this means Jenolan Caves will only be open for above-ground activities, meals or overnight stays that have been pre-booked.
We also ask that if within the last 14 days you have experienced any flu-like symptoms such as a fever, cough, sore throat or shortness of breath, or if you have been in close contact with someone who has been diagnosed with COVID-19 that you please delay your visit.
Across our business, we are implementing measures to ensure the highest standards of hygiene, including providing hand sanitizing stations as well as for food preparation and cleaning. 

Please book ahead

To facilitate social distancing, we are limiting the number of people at Jenolan Caves. Please book ahead, either online or by phone on 1300 76 33 11.   
As always, before your trip please remember to check that the roads are open. Please also note that at this time we are not accepting cash on site.

Booking flexibility

As our caves are not yet open, some people may prefer to defer or cancel their planned visit. We understand, and offer complete flexibility in booking arrangements for Caves House. Our staff are happy to assist, by arranging alternative dates for travel, offering a voucher or providing a refund.   

Jenolan Caves Apps
4655 Jenolan Caves Road, Jenolan Caves, Blue Mountains NSW. Ph: 1300 76 33 11 or +61 2 6359 3911
Sydney Bucket List2011 Winner - Australian Tourism Awards

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