Jenolan Caves

Temporary Closure, until and including April 18, 2021

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22 Mar 2021

Due to flooding, both roads into Jenolan are closed temporarily until April 18, 2021.

Given the damage caused to Jenolan Caves Road (in both directions) due to extreme weather, Transport for NSW has further advised that access into Jenolan Caves will be closed for the foreseeable future. As there is no alternate access to Jenolan we have extended the closure of our precinct up to and including April 18.

The closure extension is required to give Transport for NSW time to assess the full impact and undertake repairs to Jenolan Caves Road ('2-Mile'), and determine a long-term recovery and access plan for the '5-Mile', which will take considerably longer to repair (see photo). Transport for NSW are assessing the roads early this week, and we will have an update once these assessments have taken place.

This has been a difficult, but necessary, decision. We understand it will be disappointing for a lot of our guests that were hoping to visit us over Easter and the school holidays. Pleease know though, we offer complete booking flexibility and we are happy to assist you by arranging alternative dates, offering a voucher, valid for up to three years, or providing a refund for any cancellations for experiences that have been pre-paid.
 

We are in the process of contacting our guests, but if you require assistance, please call us on 02 6339 9247 or email  for accommodation and dining related enquires. Alternatively, you can call 02 6339 9216 or email for cave tour related enquires. We are experiencing a large amount of calls and emails, so if you can’t get through immediately please leave a message or email and rest assured, we will get back to you as soon as we can.

We apologise for the inconvenience but have made this decision as we pride ourselves on the safety, comfort and enjoyment of our guests and staff. We look forward to welcoming you back to Jenolan Caves very soon.

Jenolan Caves Apps
4655 Jenolan Caves Road, Jenolan Caves, Blue Mountains NSW. Ph: 1300 76 33 11 or +61 2 6359 3911
Sydney Bucket List2011 Winner - Australian Tourism Awards

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