Jenolan Caves

Conditions

Ceremony Seating

There are stackable, lightweight plastic chairs in the Cathedral Chamber of the Lucas Cave. (No additional fee for up to 20 seats.)  However, for other caves, you must bring and carry your own seating (chairs or cushions). Chairs must be folded and held in a carry bag, to prevent damage to cave formations.

Accommodation

We offer a variety of accommodation.  Caves House offers both ensuited & non ensuited rooms. Mountain Lodge rooms are all ensuited.

Confirm your booking

After your tentative booking, please confirm your event date, in writing, within FOURTEEN DAYS, and pay a deposit.  Otherwise we reserve the right to cancel your tentative booking.

If you exceed the expected time

Your ceremony venue is available for two hours, including entering and leaving the area and taking photographs. Management must approve any changes beforehand. Every additional hour (or part thereof) will incur $150.00.

If you cancel:

  • more than 6 months before your booking date, we will reimburse your deposit, minus a $250 cancellation fee.
  • 6 to 3 months before your booking date, we will retain your deposit as cancellation fee.
  • less than 3 months before your booking date, we will retain your deposit and change a further $1000 cancellation fee.

If you transfer:

  • more than 4 months in advance, you will not incur an additional fee.
  • 4 to 2 months in advance, a $500.00 transfer fee will apply
  • 2 months to 2 weeks in advance, a $1000.00 transfer fee will apply
  • less than 2 weeks in advance, we consider it a cancellation and rebooking.  We will retain your deposit and charge an additional $1000.

How to Pay

We accept cash, EFTPOS, direct credit, bank transfer and bank cheques. We accept Visa and Master Card. However, American Express or Diners Club Credit Cards incur a 2.5% fee.  We accept personal cheques, but only if we receive them at least 4 weeks before your event.

Jenolan Caves Apps
4655 Jenolan Caves Road, Jenolan Caves, Blue Mountains NSW. Ph: 1300 76 33 11 or +61 2 6359 3911
Sydney Bucket List2011 Winner - Australian Tourism Awards

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